3/23/2020- Updated Response to the Coronavirus
Open For Business
Behavioral Health Services in Van Wert and Paulding Counties are considered an essential service to our communities, and will continue to be open for business during the COVID-19 health crisis. We will continue to provide services Monday – Friday, according to our current hours of operation; however, our lobbies at the Van Wert and Paulding facilities will be closing at 5:00pm daily. The Delphos lobby will be closed, so please call and we will provide guidance. Westwood is operating at full capacity; however, we are requesting that individuals call into the agency rather than coming into the agency to allow for the social distancing that is necessary to slow the spread of this virus. For anyone entering the facilities, you will be screened by checking temperatures and completing a short questionnaire. In an effort to continue to provide quality services while doing what is necessary to protect the health of our clients and staff, we are pleased to announce that we have fully implemented telehealth services across all of our Core services. We are encouraging our clients, if at all possible, to stay home and take advantage these options. If you are feeling ill, please do not enter the facility, but rather contact us to see if we can serve you using telehealth. Beginning today, we are ready to offer the following services in the ways listed below:
Assessment & Individual Counseling- As of today, scheduled clients have the option to receive these services through video conferencing, or by telephone (cell or landline).
Psychiatric Services- As of today, scheduled clients have the option to receive these services through video conferencing, or by telephone (cell or landline).
Substance Use Disorder Groups- Face to Face groups have been discontinued; however, we are now offering IOP groups as well as Men’s and Women’s Recovery Groups by video conferencing.
Peer Support- Your provider will be in contact with you to help determine the safest way to deliver service.
Case Management- Your provider will be in contact with you to help determine the safest way to deliver service.
For more information about services and operating hours please visit our website www.westwoodbehavioral.org.
In order to take advantage of services offered through video conferencing, access to a computer or smartphone, with camera and audio, and an internet connection are needed. If you are currently scheduled for any of the above services, we will be reaching out to you to offer these options. If you have any questions, please call 419-238-3434, and we will do our best to answer your questions.
For those experiencing a behavioral health crisis, please call:
419-238-3434 (Van Wert & Delphos) or
419-399-3636 (Paulding) during business hours
1-800-567-4673 for the 24-hour hotline
Centers for Disease Control: www.cdc.gov/coronavirus/2019-ncov/cases-updates/summary.html
Updated information will be shared via our website, www.westwoodbehavioral.org, and on our
Facebook Page, @westwoodbehavioral.